| Frequently Asked Questions |
| |
|
 |
|
 |
|
 |
|
 |
|
 |
|
 |
|
 |
|
 |
|
 |
|
| |
|
| Answers |
| |
|
|
How can I contact you?
Please click here to contact us.
|
|
|
|
How do I pay by mail?
Please fill out the Pay by Mail form and mail it in.
|
|
How long will it take to get my order?
- Once shipped, standard shipping in the US is 3 - 6 business days (Monday thru Friday).
- Once shipped, standard shipping to Canada is 5 - 10 business days (Monday thru Friday).
- Once shipped, standard shipping internationally is 5 - 10 business days (Monday thru Friday).
* If your order is shipping outside of the US our delivery times are estimates since it does need to go through your countries customs and the odd time this can delay your package.
|
|
Do you ship internationally?
Yes, we ship to all countries. Click here for our shipping rates and delivery times.
|
|
What are your shipping rates?
Click here to view them.
|
|
What is your refund/return policy?
We guarantee 100% customer satisfaction on all of our products. If you are in any way unhappy with your item upon receiving it, we will gladly exchange it for an item of equal or lesser value.
|
|
How do I know my online payment is secure?
Our ordering process is 128 (Bit) SSL secured. That is the highest level of security available for purchasing items online. To verify this, when you are checking out you will see a padlock that is in the locked position at the bottom right of your browser. This is your Internet Browser verifying that we are indeed secure.
|
|
How do I know you guys are legit?
We are legit. All of our items are either silver or gold plated and in the hands of thousands of satisfied customers worldwide. We handle thousands of transactions monthly through our secure server.
|
